This tutorial covers how to update an existing resident's profile in the Akuvox Ucloud property manager portal, including changing their name, email address, and mobile number. It also walks through how to add a family member to an existing resident's account. Family members are created as new users, linked to the same building and apartment as the primary resident, and the system automatically assigns them as a Member account. The two-step setup process allows you to enter their details and configure their access credentials in a single session. This guide is part of a complete Akuvox Ucloud tutorial series designed to help property managers get the most out of their cloud-based intercom and access control system.